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Golden City Takeaway take away i Birmingham

Golden City Takeaway med take away i Birmingham

Golden City Takeaway
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0121 430 8252

251 Highters Heath Lane
B14 4NX Birmingham


Chinese Asian

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We (couple) ordered a mountain worth of food from Golden City. Taste wise, average. We ate the food, but would not go back there and would not recommend this place to anyone. We finished eating at around 6.30pm ish. We started feeling unwell between 12-2am. The first symptoms were, vomiting frequently, and feeling nauseous. Our health quickly deteriorated, and we needed medical attention immediately. Our symptoms upon arrival at A&E were, fever between 38-39C, diarrhoea, clammy, disorientated/feeling faint, vomiting, feeling cold even though we both had fevers, and sever abdominal pains. Following a batch of checks, questions, tests and examinations, and hours upon hours of waiting. The doctor diagnosed us with gastroenteritis (food poisoning). Due to the severity of our symptoms, the doctor and two nurses asked, which takeaway was the food from? "Golden City on Highters Heath lane, close by to our house" I replied. After being discharged from the hospital, and a very long discussion. We decided, it is in our right to confront Golden City, and ask for a refund. As well as, letting the public know what happened to us after eating the food from Golden City, by publishing what happened on the internet. Allowing the public to make an informed decision themselves, when it comes to eating from Golden City. The next day we went to confront Golden City. We briefly explained what happened to the cashier, and asked for a refund. And oh boy, the lady did not look happy at all after my husband finished speaking. If looks could kill, that would have been one of them. She was awfully rude, and even had the audacity to call us both liars! She asked, why did we not contact the takeaway earlier if there was something wrong with the food, and why it took us a whole day to complain. As you can imagine, we were both in a complete state of shock, absolute disbelief, and speechless. Clearly, she either, did not listen to a word what we said earlier or we were speaking in a different language. But, I gave her the benefit of the doubt, perhaps she's having a bad day. I get that, so I was going to calmly explain what had happened to her again. But my attempts all failed, because my goodness, I could not get a word in. She refused to listen to me, raised her voice and effectively silenced anything I said. It was a communication catastrophe. Suddenly, angry shouting to the front, and from the back kicked off, (not in English). There were several voices overlapping each other, but we are sure there was at least one man, who sounded the very angry. A few women's voices, who weren't as loud but still sounded angry? annoyed? maybe both? Unsure. But we were sure about one thing, we were out numbered. If things got out of control, I/we did not want to be there. Honestly, I felt terrified. We had no idea what was happening or what was being said. Whilst the shouting was still happening, we swiftly left, never to return, they can keep our money.


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